Ramada Plaza Louisville Hotel And Conference Center, Louisville

The hotel was disappointing in various aspects, from the outdated and filthy rooms to poor service and substandard location. The dining experience also fell short with limited options. However, the facilities were acceptable, though not outstanding.

The hotel was a disappointment overall. The rooms lacked basic cleanliness and maintenance, with no shower curtain, evident dust, black spots on the ceiling, and a bad smell. The service was unprofessional and unaccommodating, refusing refunds and displaying an attitude. The location was unsafe and in a poor state, not living up to standards. The dining experience was a joke, offering only bread products and running out of coffee. The facilities were substandard in all aspects, making the stay unpleasant and not worth it.

My stay at the hotel was quite disappointing. The rooms were damp, musty, and reeked of cigarettes even though it was a 'nonsmoking' room. The hotel was clearly understaffed, and the furnishings were outdated with stains all over the carpet. The place looked like it desperately needed a makeover as it was falling apart.

My stay at the hotel had its positives and negatives. The room, consisting of one queen bed and a pull-out couch with an extremely dirty mattress, was hot and had an overwhelming smell of mildew. It needed updating and had a bad smell, quite different from the other rooms.

This hotel had its ups and downs. The location was recommendable, but the construction and smoking issue were significant drawbacks. The dining experience was a letdown, and the facilities could use some improvement. However, the rooms were surprisingly inviting despite initial odor concerns.